Status allows you to share text, photo, video, and GIF updates that disappear after 24 hours. In order to send and receive status updates to and from your contacts, you and your contacts must have each other’s phone numbers saved in your phones’ address books. Create and send a status update Open WhatsApp > tap Status.… Read More »
Connection problems If you can’t connect to WhatsApp, this is usually caused by a problem with your Internet connection or your phone’s settings. It might not be necessary to delete and reinstall WhatsApp. Troubleshooting Most connection issues can be resolved by doing the following: Restart your phone, by turning it off and back on. Update… Read More »
How to restore your chat history Restore your chat history from an iCloud backup Verify that an iCloud backup exists in WhatsApp > Settings > Chats > Chat Backup. If you can see when the last backup was performed, delete and reinstall WhatsApp. After verifying your phone number, follow the prompts to restore your chat history. Note: You must be signed in with the… Read More »
How to manage your notifications. Change WhatsApp notification settings Open WhatsApp > tap More options > Settings > Notifications. You can change notifications for messages, groups, and calls by choosing: Whether to turn conversation tones for incoming and outgoing messages on or off. Notification tone or ringtone. Vibration duration. Whether to show popup notifications on Android 9 and older. This… Read More »
How to restore your chat history Restore from a Google Drive backup In order to successfully restore a Google Drive backup, you need to use the same phone number and Google account used to create the backup. To restore your backup: Uninstall and reinstall WhatsApp. Open WhatsApp and verify your number. When prompted, tap RESTORE to restore… Read More »
How to verify your phone number You must verify your phone number to begin using WhatsApp. To verify your phone number: Open WhatsApp. Press Terms & Policy to read our Terms of Service and Privacy Policy. Press Agree to accept our Terms and continue. Press Choose a country. Search for or select your country and press SELECT COUNTRY. Enter your phone number.… Read More »
How to change group privacy settings WhatsApp has always allowed anyone with your phone number to message you or add you to a group. This is similar to how anyone can send you an SMS message or email if they have your contact information. By default, your group privacy settings are set to Everyone so you can… Read More »
How to update WhatsApp You can easily update WhatsApp from your phone’s application store. Please note if you received a message that isn’t supported by your version of WhatsApp, you’ll need to update WhatsApp. We encourage you to always use the latest version of WhatsApp. Latest versions contain the newest features and bug fixes. Android… Read More »
About forwarding limits You can forward a message with up to five chats at one time. However, when a message is forwarded through a chain of five or more chats, meaning it’s at least five forwards away from its original sender, a double arrow icon and “Forwarded many times” label will be displayed. These messages can… Read More »
About end-to-end encryption Privacy and security is in our DNA, which is why we built end-to-end encryption into our app. When end-to-end encrypted, your messages, photos, videos, voice messages, documents, status updates and calls are secured from falling into the wrong hands. Personal Messaging WhatsApp’s end-to-end encryption is used when you chat with another person… Read More »