Specific contact details for student assistance and service

IMPORTANT:

Please check the list carefully and send an enquiry to one e-mail address at a time or one person only. This will ensure that there is no confusion as to who must respond, thereby preventing unnecessary delays in the response.
Students should only forward enquiries to the Registrar and Deputy Registrar in instances where those enquiries could not be resolved at other levels.

General resources: Websites, and general SMS and e-mail enquiries

A number of administrative processes, including the convenience of fee payments and information about examinations are available on the following platforms:

All application, registration and study-related information is available on the Unisa corporate website in both web and mobi formats.
- Unisa website (http://www.unisa.ac.za and http://mobi.unisa.ac.za)
Students can access their own information via the myUnisa website or mobi site.
- myUnisa (https://my.unisa.ac.za/portal and https://my.unisa.ac.za/portal/pda)

Students may send an SMS to 32695 for more information on how to contact Unisa via SMS. The sender will receive an auto response SMS with the various SMS options. The cost per SMS is R1,00. Students can also fax their enquiries to 012 429 4150. Thereafter the enquiry will be distributed to and processed by the relevant department.

Information Services

Type of enquiry	E-mail	Telephone
Student misdirected enquiries and FAQs	infoservices@unisa.ac.za	012 429 3111

myUnisa & myLife

Type of enquiry	E-mail	Telephone	SMS
myUnisa myLife	myUnisaHelp@unisa.ac.za myLifeHelp@unisa.ac.za	011 471 2256	43582

Student Admissions and Registrations

Type of enquiry	E-mail	Telephone	SMS
General Applications and Registration queries	study-info@unisa.ac.za	012 441 5888	43578
Applications	applications@unisa.ac.za	012 429 4016
Undergraduate admission	ame@unisa.ac.za
College of Accounting Sciences	Undergraduate: econ@unisa.ac.za Postgraduate: econ-postgraduate@unisa.ac.za CTA: Econ-CTA@unisa.ac.za Honours: econhons@unisa.ac.za BTech: econtech@unisa.ac.za	012 441 5700
College of Economic and Management Science	Undergraduate: econ@unisa.ac.za Honours: econhons@unisa.ac.za BTech: econtech@unisa.ac.za	012 441 5700
College of Education	Undergraduate: educare@unisa.ac.za	012 441 5583
College of Human Sciences	Undergraduate: artes@unisa.ac.za Honours: post-artes@unisa.ac.za	012 441 5701
College of Law	jus@unisa.ac.za	012 441 5703
College of Science, Engineering & Technology AND College of Agriculture & Environmental Sciences	Undergraduate: scientia@unisa.ac.za Honours: post-scientia@unisa.ac.za Tech: scientiat@unisa.ac.za	012 441 5704
Licensees	licensee@unisa.ac.za	012 441 5705
International students	international@unisa.ac.za	012 441 5705
Master’s and doctoral qualifications	mandd@unisa.ac.za	012 441 5702
Exemptions and RPL	adhoccredits@unisa.ac.za	012 441 5706
Access and Matriculation exemption	ame@unisa.ac.za	012 441 5457
Re-admissions	study-info@unisa.ac.za	012 441 5888

Student Assessment Administration

Type of enquiry	E-mail	SMS
General assignment enquiries	assign@unisa.ac.za	43584
Student enquiries in respect of examination venues and examination invigilators	invigilationandexamvenues@unisa.ac.za	43584

Assignment Administration

Type of enquiry	E-mail	Telephone
General assignment enquiries	assign@unisa.ac.za	012 429 2873
		012 429 3710
		012 429 3958
		011 471 3170
		011 471 2764

Examination Administration

Type of enquiry	Name	E-mail	Telephone
Examinations	General examination enquiries	aegrotats@unisa.ac.za exams@unisa.ac.za examdisabled@unisa.ac.za examadmission@unisa.ac.za examinternational@unisa.ac.za remark@unisa.ac.za purchasescript@unisa.ac.za	43584
Examination Venue and Invigilation Administration	IT Zulu	invigilationandexamvenues@unisa.ac.za	011 471 3174
Examination Venue and Invigilation Administration	ZB Makhabane	invigilationandexamvenues@unisa.ac.za	011 471 2375
College of Human Sciences AND College of Education	M Motshwane	aegrotats@unisa.ac.za exams@unisa.ac.za examdisabled@unisa.ac.za examadmission@unisa.ac.za examinternational@unisa.ac.za remark@unisa.ac.za purchasescript@unisa.ac.za	012 429 8616
	SRM Maphoto		012 429 8948
	KR Lebelo		012 429 2251
College of Economics & Management Sciences	A Nana	aegrotats@unisa.ac.za exams@unisa.ac.za examdisabled@unisa.ac.za examadmission@unisa.ac.za examinternational@unisa.ac.za remark@unisa.ac.za purchasescript@unisa.ac.za	012 429 8205
College of Economics & Management Sciences	B Phalatse		012 429 2919
College of Law	A Rapatsa	aegrotats@unisa.ac.za exams@unisa.ac.za examdisabled@unisa.ac.za examadmission@unisa.ac.za examinternational@unisa.ac.za remark@unisa.ac.za purchasescript@unisa.ac.za	012 429 8641
College of Law	J Manikidzwa		012 429 2268
College of Agriculture & Environmental Sciences AND College of Science, Engineering and Technology	M Vosloo	aegrotats@unisa.ac.za exams@unisa.ac.za examdisabled@unisa.ac.za examadmission@unisa.ac.za examinternational@unisa.ac.za remark@unisa.ac.za purchasescript@unisa.ac.za	011 471 2928
	B Molefe		011 471 3121

Finance, Student Funding, Eduloan, Study Material, Corporate Communciation & Marketing

Name	Type of enquiry	E-mail	Telephone
Finance
Mr M Lesabe	Student account enquiries	finan@unisa.ac.za	012 429 2441 / 4299
Student Funding
Mr F Chabalala	General Student Funding enquiries	chabawf@unisa.ac.za	012 441 5609
Ms Maupi Letsoalo	General Student Funding enquiries	letsomp@unisa.ac.za	012 441 5600
Eduloan
Mrs L van Rensburg	Student loans	lizettevr@unisa.ac.za	0124415390
Ms T Mhlanga	Student loans	thamsanqam@unisa.ac.za	0124415391
Study Material
Despatch	Despatch enquiries	despatch@unisa.ac.za
Mdu Zulu	Despatch Enquiries Supervisor	zulum@unisa.ac.za	012 429 6942
Thelma Mangena	Despatch Enquiries Supervisor	Mangemt@unisa.ac.za	011 471 3688
Nkadimeng Lebone	Despatch Enquiries Supervisor	Nlebone@unisa.ac.za	011 471 2276
Ms A Clarke	Despatch Enquiries Supervisor	aclarke@unisa.ac.za	011 471 3712
Joe Sukazi	Despatch Enquiries Supervisor	sukazjs@unisa.ac.za	012 429 6561

All college-specific enquiries

Type of enquiry	Name	E-mail	Telephone
College of Accounting Sciences	Mr J Chauke	Undergraduate: CASenquiries-undergraduate@unisa.ac.za Postgraduate: CASenquiries-postgraduate@unisa.ac.za CTA: CASenquiries-CTA@unisa.ac.za	012 429 4211
College of Agriculture & Environmental Sciences	Mrs Dianne Metzer Mrs Kelly Steyn	caesenquiries@unisa.ac.za	011 670 9351 011 471 2184
College of Agriculture & Environmental Sciences	Mrs P Ngcobo (master’s and doctoral)	ngcobpn@unisa.ac.za	011 471 3296
College of Economic & Management Sciences	Mrs P Ngcobo	cemsenquiries@unisa.ac.za	012 429 3925
College of Economic & Management Sciences	M Kgotatso	cemsenquiries@unisa.ac.za	012 429 3925
College of Education	Mr S Shabangu	edu-enquiries@unisa.ac.za	012 429 2645
College of Human Sciences	Ms ME Rubidge	CHS@unisa.ac.za artes@unisa.ac.za	012 429 8285
	Ms DD Mbengwane		012 429 2631
	Ms DD Mbengwane		Fax: 086 238 1393
College of Law	Mr M Mei	meim@unisa.ac.za	012 429 6166 / 3253 / 6406
College of Science, Engineering & Technology	Mr M Molepo	cset@unisa.ac.za or scientia@unisa.ac.za	012 429 2614
College of Graduate Studies	Prof AM Court	ucgs@unisa.ac.za	012 429 2520
	Mrs SM Opperman
	Mr HL Sithole

Regional centres

Name / Region	Type of enquiry	E-mail	Telephone
Eastern Cape
Mr MJ Nkgoang		Nkgoamj@unisa.ac.za	043 743 9246
Gauteng
Mrs M Masalesa		masalmc@unisa.ac.za	012 441 5720
Vaal		gautengtl@unisa.ac.za	016 455 6300
Ekurhuleni		gautengtl@unisa.ac.za	011 845 9337 / 40
Johannesburg		gautengtl@unisa.ac.za	011 630 4500 / 02 / 03
KwaZulu Natal
Mr B Dlamini		querieskzn@unisa.ac.za	031 335 1700
Limpopo
Mr Jerry Malemela	Polokwane	Malemmj@unisa.ac.za polokwane@unisa.ac.za	015 2903430 015 2903400
Mr Rikhotso	Makhado	polokwane@unisa.ac.za	015 5163334
Mr Master Baloyi	Giyani	polokwane@unisa.ac.za	015 8122415
Midlands
Mr MM Kokong		Mkokong@unisa.ac.za	014 594 8806
Rustenburg Regional Hub			014 594 8800
Bloemfontein RSC			051 411 0440
Kimberley Office			053 832 6391
Kroonstad Office			056 213 2053
Mafikeng Office			018 381 6617
Potchefstroom Office			018 294 3341
Mpumalanga
Mr V Mkhwanazi			013 755 2476
Nelspruit			013 755 2476
Middleburg			013 282 4115
Western Cape
Dr KI Jacobs		jacobki@unisa.ac.za	021 936 4132
Cape Town Campus	General enquiries	capetown@unisa.ac.za	021 936 4114
Cape Town Campus	Student Administration	capetown@unisa.ac.za	021 936 4115
Cape Town Campus	Academic Support	ctntut@unisa.ac.za	021 936 4154
Cape Town Campus	Counselling	cptcounselling@unisa.ac.za	021 936 4130
Cape Town Campus	Main Library	ctnlib@unisa.ac.za	021 936 4125
Cape Town Campus	Mobile Library	ctnmob@unisa.ac.za	021 936 4125
George		george@unisa.ac.za	044 884 1300
Ethiopia
Prof ZGT Motsa		motsazgt@unisa.ac.za	00 25 111 435 0080